Microcredential

Professional Skills: Navigating Bias

Recognize, reduce, and respond to bias in group decision-making. This self-paced course equips professionals with strategies to foster accountability and encourage productive disagreement in any setting.

$99

Total: Course cost

8 Hours to complete

Duration

Online - self-paced
Earn a credential

Overview

Bias often goes unnoticed but has profound effects on collaboration and decision-making. In Avoiding Bias, led by Dr. Elissa Adame of ASU’s Hugh Downs School of Human Communication, you’ll gain practical tools to identify and reduce cognitive biases, particularly in group settings. The course emphasizes real-world application through interactive content, infographics, and reflection activities. You’ll leave with a deeper understanding of how to foster inclusive discussions, promote diverse perspectives, and strengthen group outcomes through structured accountability and intentional disagreement.

Key Benefits

  • Recognize and reduce cognitive bias in teams
  • Enhance accountability in group dynamics
  • Apply conflict as a constructive tool
  • Promote equitable participation

What’s Included

  • Real-world scenarios on bias in group decision-making
  • Cognitive bias training in performance reviews, negotiations, and more
  • Strategies for assigning devil’s advocates and promoting disagreement
  • Interactive reflection prompts and ungraded discussion exercises
  • Downloadable infographics for bias identification and prevention

Course Modules

Explore how groupthink and responsibility bias emerge in group decision-making. Learn strategies to ensure individuals contribute thoughtfully and are held accountable.

Certificate programs

This course is a part of the following certificate programs:

Feedback and Coaching Professional Certificate
Feedback and Coaching Professional Certificate
$299
Managing a Team Professional Certificate
Managing a Team Professional Certificate
$399
Workplace Culture Professional Certificate
Workplace Culture Professional Certificate
$299

Who this course is designed for

  • Team leaders and managers seeking to improve group decision quality
  • Professionals involved in collaborative problem-solving
  • HR, DEI, and operations personnel responsible for equitable processes
  • Individuals interested in psychology, communication, or leadership
  • Anyone committed to improving workplace accountability and inclusion

Outcomes

By the end of this course, you’ll be able to:

  • Identify common sources of cognitive bias in groups
  • Establish individual accountability in decision-making
  • Facilitate constructive disagreement and feedback
  • Use the devil's advocate role to challenge assumptions
  • Apply practical frameworks for unbiased communication

Practical skills you will develop

This program equips learners with vital skills to thrive in today's complex workforce. Key skills include:

Conflict resolution
Leadership
Teamwork
Critical thinking
Internal communications
Corporate communications
Diversity and inclusion

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