$299
Total certificate cost
Online - self-paced
Learning modality
32 Hours to complete
4 courses
Overview
In today's dynamic professional landscape, a thriving workplace culture is key to employee engagement, innovation, and long-term success. The Workplace Culture Certificate equips professionals with tools to foster emotional intelligence, inclusive communication, and ethical leadership. Through four skill-building courses — Empathy for Self and Others, Digital Communication and Emotion, Avoiding Bias, and Leading Through Effective Communication — you'll learn how to support diverse teams, resolve conflicts constructively, and create psychologically safe work environments.
Key Benefits
- Strengthen communication and emotional intelligence
- Foster inclusive, bias-aware leadership
- Improve decision-making in diverse team settings
- Enhance digital and interpersonal interactions
What’s Included
- Strategies to express and interpret emotion in digital communication
- Exercises for practicing empathetic and reflective listening
- Techniques to identify and address bias in group decision-making
- Tools to craft inclusive, motivating leadership messages
- Frameworks for building psychologically safe and accountable teams
Courses within certificate
Empathy is more than a personal skill — it’s a vital tool for understanding yourself and others in today’s fast-paced world. Applied Empathy, taught by Dr. Shari Collins of the ASU School of Humanities, explores how empathy fuels emotional intelligence, strengthens leadership, and improves personal and professional interactions. This self-paced course offers actionable strategies, mindfulness practices, and reflective exercises that help you better connect with other people and with your own needs.
Key Benefits
- Cultivate emotional intelligence and self-awareness
- Strengthen interpersonal and workplace relationships
- Practice empathy without burnout or overextension
- Improve communication through reflective listening
- Build resilience through self-empathy techniques
What’s Included
- Real-life empathy challenges and application prompts
- Guided exercises in reflective and active listening
- Strategies to address empathy fatigue and misdirected empathy
- Mindfulness practices for developing self-empathy
- Downloadable empathy frameworks and job aids
Who this certificate is designed for
- Emerging and experienced leaders seeking to improve team dynamics
- HR and DEI professionals focused on workplace culture
- Managers aiming to create inclusive and psychologically safe environments
- Professionals preparing for leadership roles or cross-functional collaboration
Outcomes
By the end of this certificate, you’ll be able to:
- Navigate emotional expression and miscommunication in digital spaces
- Lead through empathy and inclusive communication strategies
- Identify and mitigate bias in group decision-making
- Strengthen team accountability, trust, and cohesion
Practical skills you will develop
This program equips learners with vital skills to thrive in today's complex workforce. Key skills include:
Program support
Have additional questions?
Please reach out directly to cc-suport@asu.edu for support with this program.
Connect with our team
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