Feedback and Coaching Professional Certificate
Master the skills to lead with clarity and coach with impact. This certificate equips professionals to deliver constructive feedback, foster growth mindsets, and build stronger, trust-based teams.
$299
Total: Certificate cost
32 Hours to complete
4 courses
Online - self-paced
Learning modality
Earn a credential
View credential
$299
Total: Certificate cost
32 Hours to complete
4 courses
Online - self-paced
Learning modality
Earn a credential
View credential
$299
Total: Certificate cost
32 Hours to complete
4 courses
Online - self-paced
Learning modality
Earn a credential
View credential
$299
Total: Certificate cost
32 Hours to complete
Duration
Online - self-paced
Overview
Effective leadership hinges on communication. The Feedback and Coaching Certificate provides a practical roadmap to becoming a more intentional, growth-oriented leader. Through courses taught by ASU faculty, you’ll develop strategies to deliver meaningful feedback, guide teams through change, and cultivate stronger workplace relationships. You’ll explore the psychology of coaching, learn to manage up and down the org chart, and practice techniques that improve performance and morale across every level of an organization.
Key Benefits
- Deliver feedback that motivates and develops others
- Coach individuals through resistance and fixed mindsets
- Build trust and rapport across reporting lines
- Promote healthy dialogue and accountability in teams
- Learn from ASU faculty and apply real-world strategies immediately
What’s Included
- Interactive modules focused on growth-oriented feedback
- Mindset assessment tools and identity-based communication strategies
- Real-world coaching and managing-up scenarios
- Downloadable resources for team training and self-coaching
- Reflection and response-building exercises to apply learning on the job
Courses within certificate
Communication shouldn't just flow downward. Managing Up, taught by Dr. Elissa Adame of ASU’s Hugh Downs School of Human Communication, equips you with tools to build trust, navigate hierarchy, and deliver respectful feedback to your supervisors. Learn to promote your accomplishments through collaboration, strengthen your credibility, and encourage leadership growth through upward feedback. Whether you're seeking greater influence or improving workplace culture, this course provides a clear roadmap for becoming a proactive communicator in any organization.
Key Benefits
- Provide constructive feedback to supervisors
- Share achievements without self-promotion backlash
- Build coalitions for collective success
- Foster trust and psychological safety in workplace dynamics
- Learn to communicate with authenticity and impact
What’s Included
- Exercises for giving upward feedback in respectful, growth-focused ways
- Role-play examples for building supervisor trust
- Strategies to cultivate liking and rapport with supervisors
- Coalition-building activities to elevate team and peer achievements
- Practice scenarios for providing negative feedback without jeopardizing relationships
Who this certificate is designed for
- New and experienced managers looking to improve team development
- HR professionals, coaches, and trainers seeking proven communication methods
- Mid-level professionals preparing for leadership roles
- Individuals aiming to build influence in hierarchical environments
- Anyone responsible for guiding others’ growth, performance, or morale
Outcomes
By the end of this certificate, you’ll be able to:
- Deliver effective feedback that inspires development
- Recognize and shift fixed mindsets in your team
- Navigate workplace hierarchies with empathy and influence
- Build psychologically safe spaces for feedback and learning
- Coach both peers and supervisors using clear, strategic communication
Practical skills you will develop
This program equips learners with vital skills to thrive in today's complex workforce. Key skills include:
Program support
Have additional questions?
Please reach out directly to cc-suport@asu.edu for support with this program.
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