Managing a Team Professional Certificate
Lead with confidence and clarity. This flexible, self-paced certificate helps professionals master the communication, collaboration, and leadership skills needed to effectively manage teams in today’s dynamic workplace.
$399
Total: Certificate cost
48 hours to complete
6 courses
Online - self-paced
Learning modality
Earn a credential
View credential
$399
Total: Certificate cost
48 hours to complete
6 courses
Online - self-paced
Learning modality
Earn a credential
View credential
$399
Total: Certificate cost
48 hours to complete
6 courses
Online - self-paced
Learning modality
Earn a credential
View credential
$399
Total: Certificate cost
48 hours to complete
Duration
Online - self-paced
Overview
Managing a team requires more than subject matter expertise—it demands strong communication, emotional intelligence, and the ability to guide people through change, conflict, and growth. The Managing a Team Professional Certificate prepares current and aspiring managers with the practical tools to lead diverse teams, deliver effective feedback, foster psychological safety, and make ethical, strategic decisions.
Key Benefits
- Gain essential skills to manage teams effectively
- Deliver constructive feedback and promote team development
- Resolve conflict and foster collaboration in high-stakes situations
- Improve ethical and strategic decision-making under pressure
- Build a culture of trust, accountability, and psychological safety
What’s Included
- Ethical decision-making tools like the Blanchard-Peale and National Defense University (NDU) models
- Frameworks for delivering feedback, including the Situation-Behavior-Impact (SBI) method
- Conflict management strategies for in-person, phone, and email interactions
- Empathy-building practices such as the HURIER model and mindfulness-based self-empathy techniques
- Cognitive bias reduction techniques, including assigning devil’s advocates and promoting constructive disagreement
Courses within certificate
Empathy is more than a personal skill — it’s a vital tool for understanding yourself and others in today’s fast-paced world. Applied Empathy, taught by Dr. Shari Collins of the ASU School of Humanities, explores how empathy fuels emotional intelligence, strengthens leadership, and improves personal and professional interactions. This self-paced course offers actionable strategies, mindfulness practices, and reflective exercises that help you better connect with other people and with your own needs.
Key Benefits
- Cultivate emotional intelligence and self-awareness
- Strengthen interpersonal and workplace relationships
- Practice empathy without burnout or overextension
- Improve communication through reflective listening
- Build resilience through self-empathy techniques
What’s Included
- Real-life empathy challenges and application prompts
- Guided exercises in reflective and active listening
- Strategies to address empathy fatigue and misdirected empathy
- Mindfulness practices for developing self-empathy
- Downloadable empathy frameworks and job aids
Who this certificate is designed for
- New and aspiring managers building foundational leadership skills
- Team leads and supervisors seeking better communication and decision-making practices
- Professionals transitioning into people management roles
- HR, DEI, and L&D professionals training team managers
- Anyone responsible for guiding teams toward shared goals
Outcomes
By the end of this certificate, you’ll be able to:
- Apply ethical and structured frameworks to lead decision-making
- Manage team dynamics with empathy and accountability
- Deliver feedback that inspires growth and resilience
- Address and resolve workplace conflict across various formats
- Promote inclusion, reduce bias, and improve collaboration
- Build emotionally intelligent leadership habits
Practical skills you will develop
This program equips learners with vital skills to thrive in today's complex workforce. Key skills include:
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