Professional Skills: Applied Empathy
Build stronger relationships, boost resilience, and improve communication through the power of empathy — starting with yourself.
$99
Total: Course cost
8 Hours to complete
4 modules
Online - self-paced
Learning modality
Earn a credential
View credential
$99
Total: Course cost
8 Hours to complete
4 modules
Online - self-paced
Learning modality
Earn a credential
View credential
$99
Total: Course cost
8 Hours to complete
4 modules
Online - self-paced
Learning modality
Earn a credential
View credential
$99
Total: Course cost
8 Hours to complete
Duration
Online - self-paced
Overview
Empathy is more than a personal skill — it’s a vital tool for understanding yourself and others in today’s fast-paced world. Applied Empathy, taught by Dr. Shari Collins of the ASU School of Humanities, explores how empathy fuels emotional intelligence, strengthens leadership, and improves personal and professional interactions. This self-paced course offers actionable strategies, mindfulness practices, and reflective exercises that help you better connect with other people and with your own needs.
Key Benefits
- Cultivate emotional intelligence and self-awareness
- Strengthen interpersonal and workplace relationships
- Practice empathy without burnout or overextension
- Improve communication through reflective listening
- Build resilience through self-empathy techniques
What’s Included
- Real-life empathy challenges and application prompts
- Guided exercises in reflective and active listening
- Strategies to address empathy fatigue and misdirected empathy
- Mindfulness practices for developing self-empathy
- Downloadable empathy frameworks and job aids
Course Modules
Certificate programs
This course is a part of the following certificate programs:
Who this course is designed for
- Professionals seeking to enhance emotional intelligence
- Leaders and managers aiming to support team well-being
- Individuals interested in mindfulness and personal growth
- Human resources or DEI professionals building inclusive environments
- Anyone feeling emotionally burnt out or disconnected
Outcomes
By the end of this course, you’ll be able to:
- Recognize and apply key empathy skills in everyday interactions
- Use reflective listening to deepen understanding and connection
- Navigate workplace dynamics with emotional intelligence
- Practice self-empathy to reduce stress and build resilience
- Avoid empathy fatigue through healthy emotional boundaries
Practical skills you will develop
This program equips learners with vital skills to thrive in today's complex workforce. Key skills include:
Connect with our team
Complete a brief form to get program recommendations and answers to your questions.