Professional Skills: Giving Feedback
Deliver feedback that inspires growth. This course equips professionals with the mindset, tools, and strategies to provide effective, growth-oriented feedback in any setting.
$99
Total: Course cost
8 Hours to complete
4 modules
Online - self-paced
Learning modality
Earn a credential
View credential
$99
Total: Course cost
8 Hours to complete
4 modules
Online - self-paced
Learning modality
Earn a credential
View credential
$99
Total: Course cost
8 Hours to complete
4 modules
Online - self-paced
Learning modality
Earn a credential
View credential
$99
Total: Course cost
8 Hours to complete
Duration
Online - self-paced
Overview
Effective feedback is a vital part of workplace growth, but giving it well takes intention. Giving Feedback, led by Dr. Elissa Adame of ASU’s Hugh Downs School of Human Communication, teaches you how to craft feedback that builds trust, encourages development, and transforms fixed mindsets. Learn how to recognize messages of identity, tailor your communication, and build responses that motivate change. This course blends evidence-based frameworks with practical exercises to help you improve performance and morale across your team.
Key Benefits
- Deliver constructive feedback with clarity and empathy
- Recognize and adapt to team member mindsets
- Encourage a culture of learning and growth
- Build response strategies to handle resistance
- Learn from ASU communication experts
What’s Included
- Frameworks like SBI (Situation-Behavior-Impact) for giving structured feedback
- Techniques for identifying fixed vs. growth mindsets in team members
- Practice with the “power of yet” and other mindset-shifting tools
- Coaching scenarios and scripts for difficult feedback conversations
- Tools for building a personalized response repertoire
Course Modules
Certificate programs
This course is a part of the following certificate programs:
Who this course is designed for
- Managers and team leads looking to improve coaching effectiveness
- HR professionals seeking better performance review strategies
- Educators and mentors guiding skill development
- Individuals interested in leadership and organizational communication
- Professionals striving to foster psychologically safe workplaces
Outcomes
By the end of this course, you’ll be able to:
- Identify fixed and growth mindsets in your team
- Adapt your communication to better support learning and change
- Deliver feedback that encourages effort and resilience
- Shift team culture toward continuous improvement
- Build actionable, mindset-sensitive coaching plans
Practical skills you will develop
This program equips learners with vital skills to thrive in today's complex workforce. Key skills include:
Connect with our team
Complete a brief form to get program recommendations and answers to your questions.