Spa Managers

Business, Management and AdministrationO*NET 11-9179.02United States

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

COMING SOON See related ASU learning
Median annual earnings
$38,040

50th percentile, United States

Projected change
+20.8%

2025 to 2035

Typical education
Certificate

33.7% of the workforce

Employment
39.93K jobs

Growing to 48.25K by 2035

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Compare nationwide estimates with state or county job-market data.

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Build the skills

ASU learning related to this career

These courses and certificates are connected through catalog career relationships and Lightcast skill tags.

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The work

What spa managers do

Tasks reported for this occupation, ordered by how often they come up in the role.

  • Respond to customer inquiries or complaints.
  • Schedule guest appointments.
  • Maintain client databases.
  • Coordinate facility schedules to maximize usage and efficiency.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
  • Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
  • Plan or direct spa services and programs.
  • Develop or implement marketing strategies.
  • Assess employee performance and suggest ways to improve work.
  • Recruit, interview, or hire employees.
  • Sell products, services, or memberships.
  • Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
  • Establish spa budgets and financial goals.
  • Inventory products and order new supplies.
  • Train staff in the use or sale of products, programs, or activities.
  • Participate in continuing education classes to maintain current knowledge of industry.
  • Direct facility maintenance or repair.
  • Schedule staff or supervise scheduling.
  • Verify staff credentials, such as educational and certification requirements.
  • Check spa equipment to ensure proper functioning.
  • Develop staff service or retail goals and guide staff in goal achievement.

Pay and outlook

What the job pays and where it is heading

Annual earnings range

Reported earnings by percentile, United States

10th percentile
$17,057
25th percentile
$25,177
50th percentile
$38,040
75th percentile
$60,925
90th percentile
$113,497

The gold marker shows the median. Half earn more than $38,040 and half earn less.

Employment outlook

2025 to 2035 projection

+20.8%much faster than average
202539,934 jobs
2035 projected48,254 jobs

8,320 more positions over the decade, before replacement hiring.

Preparation

Education levels

What people currently working in the career hold. These are not entry requirements.

Certificate
33.7%
Associate degree
25.3%
Bachelor's degree
20.5%
Some college
13.8%
High school diploma or less
6.2%
Master's or Professional degree
0.4%

Skills

Skills employers ask for

Technical skills appearing most often in job postings for this occupation.

  • Cosmetology
  • Marketing
  • Professional Hair Care
  • General Mathematics
  • Retail Sales
  • Customer Complaint Resolution
  • Inventory Management
  • Housekeeping
  • Cash Handling
  • Sanitation
  • Banking Procedures
  • Conflict Handling
  • Merchandising
  • Product Knowledge
  • Setting Appointments
  • Performance Review
  • Physical Stamina
  • Operations Management
  • Employee Onboarding
  • Service Standards

How the work gets done

Core competencies

Broad capabilities associated with strong performance in this occupation.

Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination
Adjusting actions in relation to others' actions.
Speaking
Talking to others to convey information effectively.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
Service Orientation
Actively looking for ways to help people.
Time Management
Managing one's own time and the time of others.
Persuasion
Persuading others to change their minds or behavior.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
Instructing
Teaching others how to do something.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Learning Strategies
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Systems Analysis
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Negotiation
Bringing others together and trying to reconcile differences.
Systems Evaluation
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures.

In the market

Job titles and employers

Recent job postings in United States

Common job titles

  1. 01Salon Managers2,929 postings
  2. 02Assistant Salon Managers990 postings
  3. 03Spa Managers869 postings
  4. 04Salon Coordinators528 postings
  5. 05Salon Leaders307 postings
  6. 06Spa Supervisors279 postings
  7. 07Spa Coordinators254 postings
  8. 08Licensed Cosmetologists218 postings
  9. 09Fresh Assistant Managers179 postings
  10. 10Spa Directors135 postings
  11. 11Managers-in-Training133 postings
  12. 12Hair Salon Managers131 postings
  13. 13Area Managers110 postings
  14. 14Spa Sales Managers94 postings
  15. 15District Leaders82 postings
  16. 16Managers81 postings
  17. 17Spa Operations Managers80 postings
  18. 18Salon Coordinators/Receptionists78 postings
  19. 19Spa Assistant Managers62 postings
  20. 20Salon Assistants61 postings

Top employers

  1. 01Regis Corporation1,059 postings
  2. 02Sport Clips960 postings
  3. 03Great Clips886 postings
  4. 04SmartStyle537 postings
  5. 05Ratner Companies489 postings
  6. 06Supercuts464 postings
  7. 07JCPenney184 postings
  8. 08Costcutters150 postings
  9. 09SmartStyle Hair Salon117 postings
  10. 10Massage Envy114 postings
  11. 11Hand & Stone Massage and Facial Spa90 postings
  12. 12European Wax Center82 postings
  13. 13Marriott International79 postings
  14. 14Hilton59 postings
  15. 15Yellowhammer Salon Group55 postings
  16. 16Belk42 postings
  17. 17Arch Amenities Group40 postings
  18. 18Salon PS California40 postings
  19. 19Equinox39 postings
  20. 20Hand & Stone38 postings

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