Order Clerks
Business, Management and AdministrationO*NET 43-4151.00United States
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means.
- Median annual earnings
- $44,776
- Projected change
- −12.8%
- Typical education
- High school diploma or less
- Employment
- 78.11K jobs
50th percentile, United States
2025 to 2035
63% of the workforce
Growing to 68.11K by 2035
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Build the skills
ASU learning related to this career
These courses and certificates are connected through catalog career relationships and Lightcast skill tags.
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The work
What order clerks do
Tasks reported for this occupation, ordered by how often they come up in the role.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Recommend merchandise or services that will meet customers' needs.
- Inspect outgoing work for compliance with customers' specifications.
- Receive and respond to customer complaints.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Check inventory records to determine availability of requested merchandise.
- Compute total charges for merchandise or services and shipping charges.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- File copies of orders received, or post orders on records.
- Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
Pay and outlook
What the job pays and where it is heading
Annual earnings range
Reported earnings by percentile, United States
- 10th percentile
- $33,689
- 25th percentile
- $38,083
- 50th percentile
- $44,776
- 75th percentile
- $54,024
- 90th percentile
- $65,029
The gold marker shows the median. Half earn more than $44,776 and half earn less.
Employment outlook
2025 to 2035 projection
−12.8%projected to decline
202578,114 jobs
2035 projected68,114 jobs
10,000 fewer positions over the decade, before replacement hiring.
Preparation
Education levels
What people currently working in the career hold. These are not entry requirements.
- High school diploma or less
- 63%
- Certificate
- 24.2%
- Bachelor's degree
- 12.1%
- Some college
- 0.7%
Skills
Skills employers ask for
Technical skills appearing most often in job postings for this occupation.
How the work gets done
Core competencies
Broad capabilities associated with strong performance in this occupation.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking
- Talking to others to convey information effectively.
- Reading Comprehension
- Understanding written sentences and paragraphs in work-related documents.
- Service Orientation
- Actively looking for ways to help people.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Persuasion
- Persuading others to change their minds or behavior.
- Coordination
- Adjusting actions in relation to others' actions.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Mathematics
- Using mathematics to solve problems.
- Negotiation
- Bringing others together and trying to reconcile differences.
- Time Management
- Managing one's own time and the time of others.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Instructing
- Teaching others how to do something.
- Quality Control Analysis
- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Systems Analysis
- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
In the market
Job titles and employers
Recent job postings in United StatesCommon job titles
- 01Warehouse Associates/Order Fillers3,386 postings
- 02Fulfillment Associates2,351 postings
- 03Order Selectors2,335 postings
- 04Order Fulfillment Associates781 postings
- 05Order Pickers321 postings
- 06Order Entry Specialists285 postings
- 07Order Entry Clerks260 postings
- 08Order Pullers247 postings
- 09Selectors237 postings
- 10Order Processors208 postings
- 11Order Management Specialists173 postings
- 12Night Selectors161 postings
- 13Order Specialists150 postings
- 14Order Fillers149 postings
- 15Cherry Picker Operators145 postings
- 16Pharmacy Clerks143 postings
- 17Counter Sales Representatives131 postings
- 18Order Processing Specialists126 postings
- 19Warehouse Attendants120 postings
- 20Order Clerks105 postings
Top employers
- 01Walmart3,397 postings
- 02Lowe's2,165 postings
- 03BJ's Wholesale Club537 postings
- 04Randstad268 postings
- 05Core-Mark International225 postings
- 06Aerotek219 postings
- 07CVS Health210 postings
- 08Performance Food Group195 postings
- 09Aston Carter155 postings
- 10Accenture149 postings
- 11Robert Half144 postings
- 12ManpowerGroup126 postings
- 13US Foods121 postings
- 14Albertsons112 postings
- 15McLane Company92 postings
- 16Levy Restaurants84 postings
- 17Compass Group78 postings
- 18Kroger76 postings
- 19Kelly Services69 postings
- 20National Dcp68 postings
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