Funeral Home Managers
Human ServicesO*NET 11-9171.00United States
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
- Median annual earnings
- $73,633
- Projected change
- +6.4%
- Typical education
- Associate degree
- Employment
- 15.73K jobs
50th percentile, United States
2025 to 2035
49.8% of the workforce
Growing to 16.73K by 2035
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ASU learning related to this career
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The work
What funeral home managers do
Tasks reported for this occupation, ordered by how often they come up in the role.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Schedule funerals, burials, or cremations.
- Offer counsel and comfort to families and friends of the deceased.
- Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Sell funeral services, products, or merchandise to clients.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Negotiate contracts for prearranged funeral services.
- Explain goals, policies, or procedures to staff members.
- Schedule work hours for funeral home or contract employees.
- Set prices or credit terms for funeral products or services.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Interview and hire new employees.
- Identify skill development needs for funeral home staff.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Conduct market research and analyze industry trends.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
Pay and outlook
What the job pays and where it is heading
Annual earnings range
Reported earnings by percentile, United States
- 10th percentile
- $45,146
- 25th percentile
- $57,010
- 50th percentile
- $73,633
- 75th percentile
- $98,956
- 90th percentile
- $154,143
The gold marker shows the median. Half earn more than $73,633 and half earn less.
Employment outlook
2025 to 2035 projection
+6.4%faster than average
202515,727 jobs
2035 projected16,730 jobs
1,003 more positions over the decade, before replacement hiring.
Preparation
Education levels
What people currently working in the career hold. These are not entry requirements.
- Associate degree
- 49.8%
- High school diploma or less
- 25.5%
- Certificate
- 14.6%
- Bachelor's degree
- 6.5%
- Some college
- 3.5%
Skills
Skills employers ask for
Technical skills appearing most often in job postings for this occupation.
How the work gets done
Core competencies
Broad capabilities associated with strong performance in this occupation.
- Service Orientation
- Actively looking for ways to help people.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Reading Comprehension
- Understanding written sentences and paragraphs in work-related documents.
- Time Management
- Managing one's own time and the time of others.
- Speaking
- Talking to others to convey information effectively.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Management of Personnel Resources
- Motivating, developing, and directing people as they work, identifying the best people for the job.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Coordination
- Adjusting actions in relation to others' actions.
- Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Persuasion
- Persuading others to change their minds or behavior.
- Negotiation
- Bringing others together and trying to reconcile differences.
- Instructing
- Teaching others how to do something.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Management of Financial Resources
- Determining how money will be spent to get the work done, and accounting for these expenditures.
- Mathematics
- Using mathematics to solve problems.
In the market
Job titles and employers
Recent job postings in United StatesCommon job titles
- 01Funeral Directors1,326 postings
- 02Funeral Directors/Embalmers928 postings
- 03Licensed Funeral Directors/Embalmers467 postings
- 04Licensed Funeral Directors280 postings
- 05Funeral Home Managers235 postings
- 06Funeral Director Apprentices152 postings
- 07Sales Professionals87 postings
- 08Managing Funeral Directors86 postings
- 09Funeral Arrangers35 postings
- 10Advanced Planning Directors33 postings
- 11Funeral Services Assistants17 postings
- 12Education Professionals14 postings
- 13Inside Sales Professionals7 postings
- 14Family Services Counselors3 postings
- 15Sales Counselors3 postings
- 16General Managers2 postings
- 17Social Service Practitioners2 postings
- 18Bilingual Financial Professionals1 postings
- 19Bilingual Spanish Customer Service Representatives1 postings
- 20Customer Care Service Representatives1 postings
Top employers
- 01GPAC1,522 postings
- 02Foundation Partners169 postings
- 03Carriage Services89 postings
- 04Service Corporation International63 postings
- 05Northstar Memorial Group59 postings
- 06Park Lawn Corporation54 postings
- 07Everstory Partners48 postings
- 08Neptune Society33 postings
- 09Gupton Jones College of Funeral Service32 postings
- 10Catholic Funeral & Cemetery Services24 postings
- 11Precoa21 postings
- 12Vertin Company19 postings
- 13Newcomer Funeral Service Group16 postings
- 14Dignity Memorial15 postings
- 15Directors Investment Group13 postings
- 16Impact Funeral Partners13 postings
- 17After Ltd Co.11 postings
- 18Rollings Funeral Service10 postings
- 19Funeraria Del Angel9 postings
- 20W3Global9 postings
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