Eligibility Interviewers, Government Programs

Government and Public AdministrationO*NET 43-4061.00United States

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

COMING SOON See related ASU learning

Median annual earnings: $54,205
Projected change: +4.4%
Typical education: High school diploma or less
Employment: 161.1K jobs

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Build the skills

ASU learning related to this career

These courses and certificates are connected through catalog career relationships and Lightcast skill tags.

The work

What eligibility interviewers, government programs do

Tasks reported for this occupation, ordered by how often they come up in the role.

Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
Keep records of assigned cases, and prepare required reports.
Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
Interview and investigate applicants for public assistance to gather information pertinent to their applications.
Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
Answer applicants' questions about benefits and claim procedures.
Check with employers or other references to verify answers and obtain further information.

Pay and outlook

What the job pays and where it is heading

Annual earnings range

Reported earnings by percentile, United States

10th percentile: $38,896
25th percentile: $45,906
50th percentile: $54,205
75th percentile: $63,606
90th percentile: $74,693

The gold marker shows the median. Half earn more than $54,205 and half earn less.

Employment outlook

2025 to 2035 projection

+4.4%average or slower

2025161,097 jobs

2035 projected168,173 jobs

7,076 more positions over the decade, before replacement hiring.

Preparation

Education levels

What people currently working in the career hold. These are not entry requirements.

High school diploma or less: 25.6%
Bachelor's degree: 24.2%
Associate degree: 23.6%
Some college: 19.4%
Master's or Professional degree: 7.2%

Skills

Skills employers ask for

Technical skills appearing most often in job postings for this occupation.

Medicaid
Billing
Medicare
Data Entry
Social Work
Workflow Management
Auditing
Call Center Experience
Medical Records
Case Management
Customer Relationship Management
Electronic Medical Record
Medical Terminology
Revenue Cycle Management
Human Services
Healthcare Industry Knowledge
Office Equipment
Managed Care
Bilingual (Spanish/English)
Process Improvement

How the work gets done

Core competencies

Broad capabilities associated with strong performance in this occupation.

Speaking: Talking to others to convey information effectively.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Service Orientation: Actively looking for ways to help people.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination: Adjusting actions in relation to others' actions.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Time Management: Managing one's own time and the time of others.
Negotiation: Bringing others together and trying to reconcile differences.
Persuasion: Persuading others to change their minds or behavior.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Mathematics: Using mathematics to solve problems.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Instructing: Teaching others how to do something.

In the market

Job titles and employers

Recent job postings in United States

Common job titles

01Enrollment Specialists3,103 postings
02Eligibility Specialists2,251 postings
03Admissions Specialists1,013 postings
04Intake Specialists827 postings
05Credentialing Specialists560 postings
06Insurance Verification Specialists493 postings
07Authorization Specialists472 postings
08Provider Enrollment Specialists413 postings
09Eligibility Supervisors398 postings
10Referral Specialists355 postings
11Enrollment Representatives251 postings
12Insurance Authorization Specialists251 postings
13Specialists250 postings
14Medicaid Eligibility Advisors241 postings
15Insurance Specialists213 postings
16Authorization Coordinators206 postings
17Provider Enrollment Credentialing Specialists189 postings
18Enrollment Coordinators178 postings
19Operations Specialists167 postings
20Medicare Enrollment Specialists165 postings

Top employers

01HMG Careers694 postings
02State of South Carolina522 postings
03Adapthealth311 postings
04State of Florida295 postings
05TriWest Healthcare Alliance271 postings
06CVS Health269 postings
07Intermountain Health240 postings
08HCA Healthcare223 postings
09Cardinal Health215 postings
10Texas Health and Human Services Commission204 postings
11Texas Health and Human Services203 postings
12Centerwell Limited Partnership200 postings
13Baylor Scott & White Health181 postings
14TEKsystems180 postings
15Prime Therapeutics169 postings
16Elevance Health140 postings
17Dfr135 postings
18Medix130 postings
19State of Indiana127 postings
20Robert Half118 postings

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