Arbitrators, Mediators, and Conciliators

Law, Public Safety, Corrections and SecurityO*NET 23-1022.00United States

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

COMING SOON See related ASU learning

Median annual earnings: $74,243
Projected change: +6.1%
Typical education: Master's or Professional degree
Employment: 11.39K jobs

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Build the skills

ASU learning related to this career

These courses and certificates are connected through catalog career relationships and Lightcast skill tags.

The work

What arbitrators, mediators, and conciliators do

Tasks reported for this occupation, ordered by how often they come up in the role.

Prepare written opinions or decisions regarding cases.
Apply relevant laws, regulations, policies, or precedents to reach conclusions.
Conduct hearings to obtain information or evidence relative to disposition of claims.
Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
Rule on exceptions, motions, or admissibility of evidence.
Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
Research laws, regulations, policies, or precedent decisions to prepare for hearings.
Issue subpoenas or administer oaths to prepare for formal hearings.
Set up appointments for parties to meet for mediation.
Recommend acceptance or rejection of compromise settlement offers.
Prepare settlement agreements for disputants to sign.
Authorize payment of valid claims.

Pay and outlook

What the job pays and where it is heading

Annual earnings range

Reported earnings by percentile, United States

10th percentile: $44,237
25th percentile: $54,950
50th percentile: $74,243
75th percentile: $111,442
90th percentile: $161,654

The gold marker shows the median. Half earn more than $74,243 and half earn less.

Employment outlook

2025 to 2035 projection

+6.1%faster than average

202511,393 jobs

2035 projected12,090 jobs

697 more positions over the decade, before replacement hiring.

Preparation

Education levels

What people currently working in the career hold. These are not entry requirements.

Master's or Professional degree: 57.9%
Bachelor's degree: 26.3%
High school diploma or less: 5.3%
Associate degree: 5.3%
Doctoral degree or more: 5.3%

Skills

Skills employers ask for

Technical skills appearing most often in job postings for this occupation.

Mediation
Case Management
Legal Hearings
Arbitration
Social Work
Dispute Resolution
Conflict Resolution
Alternative Dispute Resolution
Lawsuits
Court Systems
Child Support
Statistics
Data Entry
Psychology
Legal Research
Settlement
Administrative Support
Bilingual (Spanish/English)
Collective Bargaining
Office Equipment

How the work gets done

Core competencies

Broad capabilities associated with strong performance in this occupation.

Negotiation: Bringing others together and trying to reconcile differences.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Persuasion: Persuading others to change their minds or behavior.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Coordination: Adjusting actions in relation to others' actions.
Service Orientation: Actively looking for ways to help people.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Instructing: Teaching others how to do something.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Time Management: Managing one's own time and the time of others.
Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Mathematics: Using mathematics to solve problems.

In the market

Job titles and employers

Recent job postings in United States

Common job titles

01Arbitrators46 postings
02Intake Specialists24 postings
03Child Support Agents20 postings
04Directors20 postings
05Mediators17 postings
06Family Mediators14 postings
07Ombudsmen12 postings
08Investigators11 postings
09Labor Managers11 postings
10Roof Inspectors11 postings
11Case Administrators10 postings
12Circuit Engineers10 postings
13Compliance Representatives9 postings
14Case Specialists8 postings
15Dispute Resolution Analysts8 postings
16Conflicts Analysts7 postings
17Custody Specialists7 postings
18Special Assistant Attorneys General7 postings
19Court Investigators6 postings
20Legal Advocates6 postings

Top employers

01Cox Automotive24 postings
02American Arbitration Association22 postings
03State of Florida13 postings
04New Jersey Courts12 postings
05Best Choice Roofing11 postings
06Nys Department Of Civil Service11 postings
07State of California11 postings
08Commonwealth Of Pennsylvania10 postings
09New York City10 postings
10Gainwell Technologies9 postings
11Indiana Professional Management Group8 postings
12Sixt8 postings
13State of New York8 postings
14Debevoise & Plimpton7 postings
15Insight Global7 postings
16Ohio Network For Innovation7 postings
17Commonwealth of Kentucky6 postings
18Gaston County Government6 postings
19Nick Schnyder Law Firm6 postings
20Ampcus5 postings

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