$149
Online - self-paced
1.5 Hours to complete
Overview
Effective communication and stakeholder engagement are critical skills for today’s project managers, especially when managing across teams, departments, and power structures. In this course, you’ll explore how to create stakeholder-centric communication strategies, foster collaboration through trust, and navigate complex project dynamics without direct authority.
You’ll learn to identify and prioritize stakeholders using industry tools like the Power/Interest Grid, build tailored engagement plans, and lead teams through adaptive leadership styles. This course blends the technical with the human side of project management, giving you both the tools and mindset needed to lead successful projects and pass the CAPM® exam.
Key Benefits
- Develop stakeholder-specific communication plans
- Practice adaptive leadership and influence without authority
- Build stakeholder trust and alignment across project lifecycles
- Apply Power/Interest Grid and communication mapping tools
- Strengthen collaboration through empathy, clarity, and accountability
What’s Included
- Stakeholder register, communication plan, and engagement plan templates
- CAPM® exam-aligned terms, strategies, and frameworks
- Case studies in digital transformation and community engagement
- Tools like RACI matrices, channel calculators, and trust-building strategies
- Hands-on stakeholder mapping and project messaging activities
Earn PMI PDUs in this course
This course qualifies for 1.5 PMI® PDUs:
- 1.5 in Power Skills.
Log the hours in your PMI® account toward a new CAPM® or an active renewal cycle.
Course Modules
Recommended resource
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Certificate program
This course is a part of the following certificate program:
Who this course is designed for
- Career-switchers preparing for the CAPM® exam
- Aspiring project managers working across departments or teams
- Project contributors managing stakeholder expectations
- Professionals leading without formal authority
- Anyone aiming to improve communication and relationship-building skills
Outcomes
By the end of this course, you’ll be able to:
- Build and manage stakeholder engagement plans
- Communicate clearly across teams, functions, and power levels
- Adapt leadership style based on team maturity and project context
- Influence outcomes without relying on formal authority
- Apply CAPM®-aligned frameworks to real-world projects
- Build trust, resolve conflict, and foster collaboration across roles
Practical skills you will develop
This program equips learners with vital skills to thrive in today's complex workforce. Key skills include:
Connect with our team
Complete a brief form to get program recommendations and answers to your questions.