Microcredential

Professional Skills: Negotiation

Transform conversations into opportunities. Learn how to negotiate effectively with strategies that help you create win-win outcomes and foster lasting agreements.

$99

Total: Course cost

8 Hours to complete

Duration

Online - self-paced
Earn a credential

Overview

Strong negotiation skills are vital for closing deals, managing projects and resolving workplace tension. Negotiation, developed by ASU’s Sandra Day O’Connor College of Law, provides a step-by-step guide to preparing for, engaging in and succeeding at negotiations of all types.

Through self-paced, interactive learning, you’ll uncover how your brain influences decision-making, identify and refine your unique negotiation strengths, and apply practical tools for planning, offering, and reaching mutually beneficial solutions. This course emphasizes collaborative negotiation, helping you move beyond competition toward shared success.

Key Benefits

  • Identify and develop core negotiation skills
  • Build empathy, assertiveness and flexibility
  • Learn frameworks for planning and offering
  • Gain real-world confidence through practice
  • Apply tools across professional and personal settings

What’s Included

  • Personal negotiation style assessment and skill-building toolkit
  • Structured BATNA planning templates and strategy guides
  • Interactive modules on timing, framing, and counteroffer techniques
  • Video scenarios simulating common negotiation challenges
  • Planning frameworks and job aids for collaborative deal-making

Course Modules

Explore personal traits like assertiveness, empathy and trustworthiness that drive successful negotiations. Learn how to leverage your strengths in these areas to facilitate more effective outcomes.

Certificate programs

This course is a part of the following certificate programs:

Collaboration Professional Certificate
Collaboration Professional Certificate
$299
Conflict Management and Negotiation Professional Certificate
Conflict Management and Negotiation Professional Certificate
$299

Who this course is designed for

  • Managers, project leads and team supervisors
  • Professionals engaged in sales, partnerships or procurement
  • HR professionals and internal facilitators
  • Anyone preparing for salary or role-related negotiations
  • Leaders seeking to drive collaborative outcomes

Outcomes

By the end of this course, you’ll be able to:

  • Recognize and build on your negotiation strengths
  • Prepare effectively using goals, alternatives and key questions
  • Apply empathy, flexibility and assertiveness in discussions
  • Make well-timed offers and respectful counteroffers
  • Create lasting, equitable agreements through collaboration

Practical skills you will develop

This program equips learners with vital skills to thrive in today's complex workforce. Key skills include:

Decision making
Problem solving
Emotional intelligence
Communication
Conflict management
Negotiation

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