Overview
Communication shouldn't just flow downward. Managing Up, taught by Dr. Elissa Adame of ASU’s Hugh Downs School of Human Communication, equips you with tools to build trust, navigate hierarchy, and deliver respectful feedback to your supervisors. Learn to promote your accomplishments through collaboration, strengthen your credibility, and encourage leadership growth through upward feedback. Whether you're seeking greater influence or improving workplace culture, this course provides a clear roadmap for becoming a proactive communicator in any organization.
Key Benefits
- Provide constructive feedback to supervisors
- Share achievements without self-promotion backlash
- Build coalitions for collective success
- Foster trust and psychological safety in workplace dynamics
- Learn to communicate with authenticity and impact
What’s Included
- Exercises for giving upward feedback in respectful, growth-focused ways
- Role-play examples for building supervisor trust
- Strategies to cultivate liking and rapport with supervisors
- Coalition-building activities to elevate team and peer achievements
- Practice scenarios for providing negative feedback without jeopardizing relationships
Course Modules
Certificate program
This course is a part of the following certificate program:
Who this course is designed for
- Early- and mid-career professionals navigating workplace dynamics
- Team leads and employees in hierarchical environments
- Professionals seeking to build credibility with leadership
- Individuals interested in communication, leadership, or organizational culture
- Anyone looking to enhance upward influence in the workplace
Outcomes
By the end of this course, you’ll be able to:
- Effectively promote team and individual accomplishments
- Deliver upward feedback without overstepping boundaries
- Build credibility through trust and thoughtful messaging
- Apply growth mindset techniques to influence leadership
- Navigate workplace hierarchies with confidence and clarity
Practical skills you will develop
This program equips learners with vital skills to thrive in today's complex workforce. Key skills include:
Connect with our team
Complete a brief form to get program recommendations and answers to your questions.