Quality Control Systems Managers

ManufacturingO*NET 11-3051.01United States

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

COMING SOON See related ASU learning

Median annual earnings: $123,808
Projected change: +6%
Typical education: Bachelor's degree
Employment: 252.58K jobs

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Build the skills

ASU learning related to this career

These courses and certificates are connected through catalog career relationships and Lightcast skill tags.

The work

What quality control systems managers do

Tasks reported for this occupation, ordered by how often they come up in the role.

Stop production if serious product defects are present.
Review and update standard operating procedures or quality assurance manuals.
Monitor performance of quality control systems to ensure effectiveness and efficiency.
Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
Review quality documentation necessary for regulatory submissions and inspections.
Analyze quality control test results and provide feedback and interpretation to production management or staff.
Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
Direct product testing activities throughout production cycles.
Instruct staff in quality control and analytical procedures.
Direct the tracking of defects, test results, or other regularly reported quality control data.
Participate in the development of product specifications.
Collect and analyze production samples to evaluate quality.
Identify quality problems or areas for improvement and recommend solutions.
Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
Monitor development of new products to help identify possible problems for mass production.
Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
Document testing procedures, methodologies, or criteria.
Create and implement inspection and testing criteria or procedures.
Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
Generate and maintain quality control operating budgets.
Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
Evaluate new testing and sampling methodologies or technologies to determine usefulness.
Confer with marketing and sales departments to define client requirements and expectations.
Review and approve quality plans submitted by contractors.

Pay and outlook

What the job pays and where it is heading

Annual earnings range

Reported earnings by percentile, United States

10th percentile: $75,887
25th percentile: $95,923
50th percentile: $123,808
75th percentile: $160,054
90th percentile: $205,416

The gold marker shows the median. Half earn more than $123,808 and half earn less.

Employment outlook

2025 to 2035 projection

+6%average or slower

2025252,576 jobs

2035 projected267,636 jobs

15,060 more positions over the decade, before replacement hiring.

Preparation

Education levels

What people currently working in the career hold. These are not entry requirements.

Bachelor's degree: 100%

Skills

Skills employers ask for

Technical skills appearing most often in job postings for this occupation.

Auditing
Quality Management
Continuous Improvement Process
Quality Management Systems
Corrective And Preventive Action (CAPA)
Root Cause Analysis
Project Management
Good Manufacturing Practices
Process Improvement
Regulatory Compliance
ISO 9000 Series
Product Quality (QA/QC)
Key Performance Indicators (KPIs)
Quality Improvement
Internal Auditing
Pharmaceuticals
Construction
Data Analysis
External Auditing
Supply Chain

How the work gets done

Core competencies

Broad capabilities associated with strong performance in this occupation.

Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Coordination: Adjusting actions in relation to others' actions.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Time Management: Managing one's own time and the time of others.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Instructing: Teaching others how to do something.
Operations Monitoring: Watching gauges, dials, or other indicators to make sure a machine is working properly.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Persuasion: Persuading others to change their minds or behavior.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

In the market

Job titles and employers

Recent job postings in United States

Common job titles

01Quality Assurance Managers6,239 postings
02Quality Managers5,034 postings
03Quality Control Managers4,472 postings
04Quality Assurance Supervisors1,758 postings
05Directors of Quality1,443 postings
06Quality Control Supervisors1,357 postings
07Directors of Quality Assurance1,144 postings
08Quality Assurance Coordinators1,027 postings
09Quality Supervisors1,019 postings
10Construction Quality Control Managers981 postings
11QA/QC Managers885 postings
12Manufacturing Quality Managers578 postings
13Quality Control Coordinators416 postings
14Clinical Quality Managers384 postings
15Quality Assurance Leads375 postings
16Quality Systems Managers295 postings
17Quality Engineers255 postings
18Quality Leads248 postings
19Regional Quality Managers225 postings
20Clinical Quality Assurance Managers212 postings

Top employers

01GPAC799 postings
02Otsuka America589 postings
03Actalent546 postings
04Maximus342 postings
05CHRISTUS Health323 postings
06Merck & Co.321 postings
07Parexel309 postings
08Insight Global280 postings
09Zimmer Biomet226 postings
10Hilton224 postings
11Kelly Services216 postings
12Cardinal Health184 postings
13Lee Hecht Harrison173 postings
14Randstad166 postings
15Eli Lilly162 postings
16CalPortland161 postings
17Fresenius160 postings
18TriWest Healthcare Alliance150 postings
19Walmart124 postings
20St George Tanaq Corporation122 postings

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