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Postmasters and Mail Superintendents

Government and Public AdministrationO*NET 11-9131.00United States

Plan, direct, or coordinate operational, administrative, management, and support services of a U. S.

COMING SOON See related ASU learning
Median annual earnings
$96,593

50th percentile, United States

Projected change
−1.5%

2025 to 2035

Typical education
High school diploma or less

62.1% of the workforce

Employment
13.03K jobs

Growing to 12.84K by 2035

Explore this career by location

Compare nationwide estimates with state or county job-market data.

Showing United States

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Build the skills

ASU learning related to this career

These courses and certificates are connected through catalog career relationships and Lightcast skill tags.

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The work

What postmasters and mail superintendents do

Tasks reported for this occupation, ordered by how often they come up in the role.

  • Monitor employees' work schedules and attendance for payroll purposes.
  • Organize and supervise activities, such as the processing of incoming and outgoing mail.
  • Resolve customer complaints.
  • Prepare employee work schedules.
  • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
  • Hire and train employees, and evaluate their performance.
  • Prepare and submit detailed and summary reports of post office activities to designated supervisors.
  • Negotiate labor disputes.

Pay and outlook

What the job pays and where it is heading

Annual earnings range

Reported earnings by percentile, United States

10th percentile
$85,014
25th percentile
$90,573
50th percentile
$96,593
75th percentile
$102,919
90th percentile
$111,774

The gold marker shows the median. Half earn more than $96,593 and half earn less.

Employment outlook

2025 to 2035 projection

−1.5%projected to decline
202513,032 jobs
2035 projected12,836 jobs

196 fewer positions over the decade, before replacement hiring.

Preparation

Education levels

What people currently working in the career hold. These are not entry requirements.

High school diploma or less
62.1%
Bachelor's degree
13.4%
Some college
11.1%
Certificate
6.7%
Associate degree
6.7%

Skills

Skills employers ask for

Technical skills appearing most often in job postings for this occupation.

  • Mailroom
  • Lifting Ability
  • Workflow Management
  • Mail Processing
  • Shipping And Receiving
  • Office Supply Management
  • Inventory Management
  • Operations Management
  • Mail Distribution
  • Auditing
  • Performance Review
  • Process Improvement
  • Postage Meter
  • Office Equipment
  • Safety Procedures
  • Purchasing
  • Billing
  • Mail Sorting
  • Accounting
  • Vendor Relationship Management

How the work gets done

Core competencies

Broad capabilities associated with strong performance in this occupation.

Speaking
Talking to others to convey information effectively.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Time Management
Managing one's own time and the time of others.
Coordination
Adjusting actions in relation to others' actions.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Negotiation
Bringing others together and trying to reconcile differences.
Learning Strategies
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Service Orientation
Actively looking for ways to help people.
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
Persuasion
Persuading others to change their minds or behavior.
Instructing
Teaching others how to do something.
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Systems Analysis
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

In the market

Job titles and employers

Recent job postings in United States

Common job titles

  1. 01Mailroom Supervisors60 postings
  2. 02Postmasters37 postings
  3. 03Mailroom Managers27 postings
  4. 04Mail Services Supervisors22 postings
  5. 05Mail Services Managers21 postings
  6. 06Correctional Registered Nurses13 postings
  7. 07Tool Room Supervisors10 postings
  8. 08Assistant Operations Managers9 postings
  9. 09Mailroom Clerks9 postings
  10. 10Circulation Supervisors8 postings
  11. 11Regional Warehouse Managers7 postings
  12. 12Satellite Managers7 postings
  13. 13Corrections Specialists6 postings
  14. 14Mail Room Clerks6 postings
  15. 15Mailroom Coordinators6 postings
  16. 16Courier Supervisors5 postings
  17. 17Library Supervisors5 postings
  18. 18Mail Supervisors5 postings
  19. 19Circulation Managers4 postings
  20. 20Lead Mail Clerks4 postings

Top employers

  1. 01United States Postal Service29 postings
  2. 02Millennium Group17 postings
  3. 03State of South Carolina17 postings
  4. 04AppleOne11 postings
  5. 05CBRE9 postings
  6. 06FedEx7 postings
  7. 07Robert Half7 postings
  8. 08Samaritan's Purse International Limited7 postings
  9. 09Commonwealth Of Pennsylvania6 postings
  10. 10Baltimore County Public Library5 postings
  11. 11Chenega Corporation5 postings
  12. 12CoreCivic5 postings
  13. 13Bobby Dodd Institute4 postings
  14. 14Columbia University4 postings
  15. 15Associa3 postings
  16. 16Aston Carter3 postings
  17. 17Eastern University3 postings
  18. 18Harford County Public Library3 postings
  19. 19HealthTrust Workforce Solutions3 postings
  20. 20Herc3 postings

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