Passenger Attendants
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
- Median annual earnings
- $37,731
- Projected change
- +8.7%
- Typical education
- High school diploma or less
- Employment
- 31.03K jobs
50th percentile, United States
2025 to 2035
98% of the workforce
Growing to 33.73K by 2035
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Compare nationwide estimates with state or county job-market data.
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Build the skills
ASU learning related to this career
These courses and certificates are connected through catalog career relationships and Lightcast skill tags.
The work
What passenger attendants do
Tasks reported for this occupation, ordered by how often they come up in the role.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Provide boarding assistance to elderly, sick, or injured people.
- Respond to passengers' questions, requests, or complaints.
- Determine or facilitate seating arrangements.
Pay and outlook
What the job pays and where it is heading
Annual earnings range
Reported earnings by percentile, United States
- 10th percentile
- $27,976
- 25th percentile
- $31,242
- 50th percentile
- $37,731
- 75th percentile
- $41,683
- 90th percentile
- $46,592
The gold marker shows the median. Half earn more than $37,731 and half earn less.
Employment outlook
2025 to 2035 projection
2,699 more positions over the decade, before replacement hiring.
Preparation
Education levels
What people currently working in the career hold. These are not entry requirements.
- High school diploma or less
- 98%
- Certificate
- 2%
Skills
Skills employers ask for
Technical skills appearing most often in job postings for this occupation.
How the work gets done
Core competencies
Broad capabilities associated with strong performance in this occupation.
- Service Orientation
- Actively looking for ways to help people.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Speaking
- Talking to others to convey information effectively.
- Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Coordination
- Adjusting actions in relation to others' actions.
- Reading Comprehension
- Understanding written sentences and paragraphs in work-related documents.
- Persuasion
- Persuading others to change their minds or behavior.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Negotiation
- Bringing others together and trying to reconcile differences.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Time Management
- Managing one's own time and the time of others.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Operations Monitoring
- Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Instructing
- Teaching others how to do something.
- Operation and Control
- Controlling operations of equipment or systems.
- Quality Control Analysis
- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Management of Personnel Resources
- Motivating, developing, and directing people as they work, identifying the best people for the job.
In the market
Job titles and employers
Recent job postings in United StatesCommon job titles
- 01Bus Monitors1,105 postings
- 02Passenger Service Agents888 postings
- 03Bus Assistants639 postings
- 04Bus Aides460 postings
- 05Car Wash Managers351 postings
- 06Substitute Bus Aides313 postings
- 07Monitors296 postings
- 08Bus Attendants259 postings
- 09Car Porters126 postings
- 10Transportation Aides88 postings
- 11Passenger Assistants80 postings
- 12School Bus Monitors75 postings
- 13Clerks58 postings
- 14Wheelchair Agents53 postings
- 15Substitutes52 postings
- 16Lead Passenger Service Agents51 postings
- 17Classroom Aides46 postings
- 18Bilingual Spanish Customer Service Representatives44 postings
- 19Transportation Attendants38 postings
- 20Transportation Assistants36 postings
Top employers
- 01Swissport279 postings
- 02First Student274 postings
- 03G2 Secure Staffing180 postings
- 04Summit Food Service177 postings
- 05Durham School Services138 postings
- 06Menzies Aviation128 postings
- 07Summit School Services124 postings
- 08Worldwide Flight Services124 postings
- 09Transportation115 postings
- 10ABM Industries105 postings
- 11Alliance Ground International86 postings
- 12Unifi Aviation72 postings
- 13State Of West Virginia69 postings
- 14National Express Corporation66 postings
- 15Eds Solutions56 postings
- 16Wayne-Finger Lakes Boces51 postings
- 17Student Transportation45 postings
- 18Edjoin.Org43 postings
- 19North America Central School Bus41 postings
- 20Trego-Dugan Aviation40 postings
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