Baggage Porters and Bellhops
Hospitality and TourismO*NET 39-6011.00United States
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
- Median annual earnings
- $37,081
- Projected change
- +2.6%
- Typical education
- High school diploma or less
- Employment
- 31.66K jobs
50th percentile, United States
2025 to 2035
83% of the workforce
Growing to 32.49K by 2035
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These courses and certificates are connected through catalog career relationships and Lightcast skill tags.
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The work
What baggage porters and bellhops do
Tasks reported for this occupation, ordered by how often they come up in the role.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transport guests about premises and local areas, or arrange for transportation.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Assist travelers and guests with disabilities.
- Deliver messages and room service orders, and run errands for guests.
- Pick up and return items for laundry and valet service.
Pay and outlook
What the job pays and where it is heading
Annual earnings range
Reported earnings by percentile, United States
- 10th percentile
- $26,971
- 25th percentile
- $31,142
- 50th percentile
- $37,081
- 75th percentile
- $44,189
- 90th percentile
- $51,726
The gold marker shows the median. Half earn more than $37,081 and half earn less.
Employment outlook
2025 to 2035 projection
+2.6%average or slower
202531,660 jobs
2035 projected32,494 jobs
834 more positions over the decade, before replacement hiring.
Preparation
Education levels
What people currently working in the career hold. These are not entry requirements.
- High school diploma or less
- 83%
- Some college
- 9.5%
- Certificate
- 7.5%
Skills
Skills employers ask for
Technical skills appearing most often in job postings for this occupation.
How the work gets done
Core competencies
Broad capabilities associated with strong performance in this occupation.
- Service Orientation
- Actively looking for ways to help people.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking
- Talking to others to convey information effectively.
- Coordination
- Adjusting actions in relation to others' actions.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Reading Comprehension
- Understanding written sentences and paragraphs in work-related documents.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Time Management
- Managing one's own time and the time of others.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Instructing
- Teaching others how to do something.
- Operations Monitoring
- Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Operation and Control
- Controlling operations of equipment or systems.
- Negotiation
- Bringing others together and trying to reconcile differences.
- Persuasion
- Persuading others to change their minds or behavior.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Management of Personnel Resources
- Motivating, developing, and directing people as they work, identifying the best people for the job.
In the market
Job titles and employers
Recent job postings in United StatesCommon job titles
- 01Bell Staff1,287 postings
- 02Bell Attendants743 postings
- 03Wheelchair Agents509 postings
- 04Concierges/Bellmen380 postings
- 05Guest Experience Experts319 postings
- 06Baggage Handlers284 postings
- 07Door Attendants231 postings
- 08House Attendants201 postings
- 09Guest Environment Experts196 postings
- 10Bell Captains160 postings
- 11Doorpeople130 postings
- 12Guest Services Attendants129 postings
- 13Cross Utilized Agents127 postings
- 14Golf Starters121 postings
- 15Guest Service Experts116 postings
- 16Bellstand Attendants106 postings
- 17Cart and Bag Attendants103 postings
- 18Service Runners100 postings
- 19Public Area Attendants91 postings
- 20Airport Ramp Agents79 postings
Top employers
- 01Marriott International1,475 postings
- 02G2 Secure Staffing311 postings
- 03Hilton256 postings
- 04Unifi Aviation210 postings
- 05Hyatt184 postings
- 06Ritz-Carlton156 postings
- 07French Lick Resort128 postings
- 08Primeflight Aviation Services125 postings
- 09Towne Park118 postings
- 10American Airlines Group117 postings
- 11Prospect Airport Services117 postings
- 12United Ground Express96 postings
- 13Omni Hotels & Resorts77 postings
- 14Travel & Leisure Group Ltd77 postings
- 15Marriott Vacations Worldwide75 postings
- 16Four Seasons73 postings
- 17Bags Incorporated Ltd69 postings
- 18Reef Parking69 postings
- 19Aimbridge Hospitality66 postings
- 20Davidson Hospitality66 postings
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