New Accounts Clerks
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
- Median annual earnings
- $47,674
- Projected change
- −8.6%
- Typical education
- High school diploma or less
- Employment
- 37.56K jobs
50th percentile, United States
2025 to 2035
45.6% of the workforce
Growing to 34.31K by 2035
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Build the skills
ASU learning related to this career
These courses and certificates are connected through catalog career relationships and Lightcast skill tags.
The work
What new accounts clerks do
Tasks reported for this occupation, ordered by how often they come up in the role.
- Perform teller duties as required.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Execute wire transfers of funds.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
Pay and outlook
What the job pays and where it is heading
Annual earnings range
Reported earnings by percentile, United States
- 10th percentile
- $38,189
- 25th percentile
- $43,930
- 50th percentile
- $47,674
- 75th percentile
- $55,099
- 90th percentile
- $60,923
The gold marker shows the median. Half earn more than $47,674 and half earn less.
Employment outlook
2025 to 2035 projection
3,244 fewer positions over the decade, before replacement hiring.
Preparation
Education levels
What people currently working in the career hold. These are not entry requirements.
- High school diploma or less
- 45.6%
- Some college
- 28.2%
- Certificate
- 15.5%
- Associate degree
- 10.7%
Skills
Skills employers ask for
Technical skills appearing most often in job postings for this occupation.
How the work gets done
Core competencies
Broad capabilities associated with strong performance in this occupation.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking
- Talking to others to convey information effectively.
- Reading Comprehension
- Understanding written sentences and paragraphs in work-related documents.
- Service Orientation
- Actively looking for ways to help people.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Coordination
- Adjusting actions in relation to others' actions.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Persuasion
- Persuading others to change their minds or behavior.
- Mathematics
- Using mathematics to solve problems.
- Time Management
- Managing one's own time and the time of others.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Instructing
- Teaching others how to do something.
- Systems Analysis
- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Negotiation
- Bringing others together and trying to reconcile differences.
- Management of Personnel Resources
- Motivating, developing, and directing people as they work, identifying the best people for the job.
In the market
Job titles and employers
Recent job postings in United StatesCommon job titles
- 01Personal Bankers12,744 postings
- 02Personal Bankers Associate1,431 postings
- 03Bilingual Personal Bankers1,013 postings
- 04Bilingual Spanish Personal Bankers468 postings
- 05Branch Bankers/Personal Bankers369 postings
- 06Relationship Bankers215 postings
- 07Relationship Banking Specialists151 postings
- 08Relationship Banking Managers123 postings
- 09Universal Personal Bankers121 postings
- 10Retail Personal Bankers113 postings
- 11Assistant Branch Managers/Personal Bankers107 postings
- 12Retail Relationship Bankers/Personal Bankers98 postings
- 13Personal Bankers/Officers97 postings
- 14Preferred Bankers88 postings
- 15Personal Relationship Bankers72 postings
- 16Business Relationship Bankers41 postings
- 17Personal Banking Representatives38 postings
- 18Retail Banking Representatives35 postings
- 19Personal Banking Officers32 postings
- 20Personal Financial Representatives32 postings
Top employers
- 01Wells Fargo4,503 postings
- 02PNC2,375 postings
- 03Fifth Third Bank1,355 postings
- 04First National Bank Texas635 postings
- 05First Convenience Bank581 postings
- 06KeyBank464 postings
- 07Citigroup300 postings
- 08Valley National Bancorp216 postings
- 09Umb Financial Corporation200 postings
- 10Valley Bank194 postings
- 11Webster Bank190 postings
- 12Commerce Bank182 postings
- 13Washington Federal164 postings
- 14Provident Bank157 postings
- 15Bank Of Oklahoma151 postings
- 16Bank OZK148 postings
- 17Synovus136 postings
- 18Columbia Bank123 postings
- 19Columbia Banking System116 postings
- 20Prosperity Bank99 postings
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