Lodging Managers
Hospitality and TourismO*NET 11-9081.00United States
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
- Median annual earnings
- $62,937
- Projected change
- +9.3%
- Typical education
- Bachelor's degree
- Employment
- 54.29K jobs
50th percentile, United States
2025 to 2035
71.6% of the workforce
Growing to 59.34K by 2035
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ASU learning related to this career
These courses and certificates are connected through catalog career relationships and Lightcast skill tags.
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The work
What lodging managers do
Tasks reported for this occupation, ordered by how often they come up in the role.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Greet and register guests.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Train staff members.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Interview and hire applicants.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Collect payments and record data pertaining to funds and expenditures.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Prepare required paperwork pertaining to departmental functions.
- Show, rent, or assign accommodations.
- Perform marketing and public relations activities.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Pay and outlook
What the job pays and where it is heading
Annual earnings range
Reported earnings by percentile, United States
- 10th percentile
- $33,473
- 25th percentile
- $43,009
- 50th percentile
- $62,937
- 75th percentile
- $94,344
- 90th percentile
- $139,148
The gold marker shows the median. Half earn more than $62,937 and half earn less.
Employment outlook
2025 to 2035 projection
+9.3%faster than average
202554,292 jobs
2035 projected59,340 jobs
5,048 more positions over the decade, before replacement hiring.
Preparation
Education levels
What people currently working in the career hold. These are not entry requirements.
- Bachelor's degree
- 71.6%
- High school diploma or less
- 19.5%
- Some college
- 5.9%
- Associate degree
- 3.1%
Skills
Skills employers ask for
Technical skills appearing most often in job postings for this occupation.
How the work gets done
Core competencies
Broad capabilities associated with strong performance in this occupation.
- Service Orientation
- Actively looking for ways to help people.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Management of Personnel Resources
- Motivating, developing, and directing people as they work, identifying the best people for the job.
- Speaking
- Talking to others to convey information effectively.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Negotiation
- Bringing others together and trying to reconcile differences.
- Reading Comprehension
- Understanding written sentences and paragraphs in work-related documents.
- Coordination
- Adjusting actions in relation to others' actions.
- Persuasion
- Persuading others to change their minds or behavior.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Time Management
- Managing one's own time and the time of others.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Instructing
- Teaching others how to do something.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Systems Evaluation
- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Systems Analysis
- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
In the market
Job titles and employers
Recent job postings in United StatesCommon job titles
- 01Front Desk Supervisors3,683 postings
- 02Hotel General Managers2,350 postings
- 03Guest Services Supervisors1,905 postings
- 04Front Desk Managers1,399 postings
- 05Guest Services Managers1,344 postings
- 06Guest Experience Managers1,212 postings
- 07General Managers773 postings
- 08Hotel Managers634 postings
- 09Hotel Front Desk Supervisors492 postings
- 10Hotel Assistant General Managers433 postings
- 11Hotel Front Office Managers350 postings
- 12Chief Engineers340 postings
- 13Hotel Operations Managers338 postings
- 14Assistant Directors of Front Office323 postings
- 15Hotel Assistant Managers276 postings
- 16Directors of Rooms266 postings
- 17Maintenance Supervisors256 postings
- 18Inn Managers240 postings
- 19Guest Experience Supervisors224 postings
- 20Assistant General Managers218 postings
Top employers
- 01Marriott International1,564 postings
- 02Hilton1,381 postings
- 03Aimbridge Hospitality509 postings
- 04Global Partners484 postings
- 05French Lick Resort467 postings
- 06Holiday Inn417 postings
- 07Lululemon402 postings
- 08Hyatt345 postings
- 09Global Montello Group Corp.206 postings
- 10Schulte Hospitality Group200 postings
- 11Davidson Hospitality167 postings
- 12Kimpton Hotels & Restaurants164 postings
- 13Park Hotels & Resorts158 postings
- 14HEI Hotels & Resorts155 postings
- 15Goodwin Recruiting149 postings
- 16Four Seasons138 postings
- 17InterContinental Hotels Group138 postings
- 18Crescent Hotels & Resorts135 postings
- 19The Fresh Market125 postings
- 20American Cruise Lines124 postings
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