Overview
Course 4 focuses on the practical management work of running a public organization. From strategic planning and budgeting to people management and leading change, this course builds the operational backbone every public manager needs.
Key Benefits:
- Develop strategic planning skills tailored to public organizations
- Manage programs and services aligned to organizational priorities
- Build financial literacy and budget management capability
- Strengthen coaching, feedback, and human performance practices
- Lead change using the SWITCH framework
What's Included:
- Five content modules covering core public manager responsibilities
- Action planning, budget memo, and positive work climate assignments
- Discussion-based learning with public sector peers
- Applied learning questions tied to your own organization
- Live Zoom office hours with the instructor
Operate public organizations with confidence.
Certificate program
This course is a part of the following certificate program:

Program support
Have additional questions?
Please reach out directly to Dr. Michelle Hill (mhill1@asu.edu) for all course content related questions.
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