Microcredential

Professional Skills: Perspective-Taking

Build empathy, reduce bias, and drive better outcomes by learning how to see through others’ eyes. This course teaches professionals how to take multiple perspectives to influence decisions and strengthen collaboration.

$99

Total: Course cost

8 Hours to complete

Duration

Online - self-paced
Earn a credential

Overview

This course equips learners with the tools to understand others’ motivations, challenge their own assumptions, and navigate conversations with greater empathy and strategic intent. Whether you're negotiating, leading a team, or making collaborative decisions, perspective-taking helps you communicate with impact and build meaningful, productive relationships.

Key Benefits

  • Improve emotional intelligence and active listening
  • Reduce bias in decision-making
  • Strengthen collaboration and influence through empathy
  • Navigate conflict and disagreement constructively

What’s Included

  • Interactive exercises in active and disciplined listening
  • Guided practice using empathy to navigate bias and disagreement
  • Models for mapping mental frames and interpreting others’ motivations
  • Tools for applying game theory to influence and collaboration
  • Scenario-based activities for understanding diverse perspectives in workplace contexts

Course Modules

Understand how misunderstandings occur and learn key tools—like context-building and open-minded listening—to avoid bias and improve clarity in conversations.

Certificate program

This course is a part of the following certificate program:

Strategic Thinking Professional Certificate
Strategic Thinking Professional Certificate
$299

Who this course is designed for

  • Managers, team leads, and facilitators of group decisions
  • Professionals involved in negotiation or change management
  • Individuals seeking to improve their emotional intelligence
  • Leaders who want to reduce bias and improve collaboration
  • Anyone interested in strategic, people-centered decision-making

Outcomes

By the end of this course, you’ll be able to:

  • Apply active and disciplined listening techniques
  • Recognize and overcome your own biases
  • Understand and model other people's motivations
  • Use empathy to build trust and drive decisions
  • Apply game theory to discover logical, collaborative solutions

Practical skills you will develop

This program equips learners with vital skills to thrive in today's complex workforce. Key skills include:

Conflict resolution
Emotional intelligence
Strategic communication
Interpersonal influence
Empathy
Game theory

Connect with our team

Complete a brief form to get program recommendations and answers to your questions.

About you

How can we help?

Share your interests, goals, or questions so we can personalize your experience.