Managing Processes
Master operations management principles, from production systems to supply chain logistics, optimizing processes that deliver products and services efficiently and profitably.
$229
Total: Course cost
2.5 hours to complete
4 modules
Online - self-paced
Learning modality
Earn a credential
View credential
$229
Total: Course cost
2.5 hours to complete
4 modules
Online - self-paced
Learning modality
Earn a credential
View credential
$229
Total: Course cost
2.5 hours to complete
4 modules
Online - self-paced
Learning modality
Earn a credential
View credential
$229
Total: Course cost
2.5 hours to complete
Duration
Online - self-paced
Overview
Learn how to design, manage and improve operational processes to ensure efficiency, quality and alignment with organizational goals. This course introduces key principles of operations management, including planning, scheduling, logistics, supply chain coordination (SPC) and quality assurance.
Learners will explore modern methodologies such as lean manufacturing, Six Sigma and inventory management techniques to optimize performance across teams and departments. By understanding how each element of process management fits together, participants will be prepared to lead operations that drive business success.
Key Benefits:
- Understand operations management across manufacturing and services
- Apply inventory control methods including MRP and JIT
- Implement quality improvement methodologies
What's Included:
- Comprehensive operations management frameworks and tools
- Production system design including facility location and layout
- Supply chain management and logistics fundamentals
- Quality control techniques: SPC, benchmarking, lean and Six Sigma
Drive operational excellence through systematic process management.
Course Modules
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Certificate program
This course is a part of the following certificate program:
Who this course is designed for
- Operations managers optimizing production and service delivery
- Supply chain professionals managing inventory and logistics
- Quality managers implementing improvement initiatives
- Manufacturing managers overseeing production systems
- Process improvement specialists applying lean and Six Sigma
- Professionals pursuing operations management careers
Outcomes
By the end of this course, you’ll be able to:
- Define operations management and explain the operations manager’s role across industries
- Differentiate production systems and inventory control methods, including MRP and Just-in-Time
- Apply tools such as Gantt charts, PERT, and critical path methods to scheduling and planning
- Explain key operations strategies including lean manufacturing, Six Sigma, and benchmarking
- Understand the relationship between supply chain management, logistics, and international quality standards
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