Course 2 equips public managers with structured tools for making sound decisions in complex, high-stakes environments. You'll move from defining problems clearly to analyzing causes, generating alternatives, and recognizing the cognitive realities that shape every decision.

Key Benefits:

• Recognize different decision-making types and when to apply each
• Diagnose root causes using tools like the 5 Whys
• Identify stakeholders and apply cost-benefit analysis
• Recognize personal cognitive biases and decision fatigue
• Apply skills through real-world case study presentations

What's Included:

• Five content modules covering decision frameworks and analysis
• Survival scenarios, workplace cases, and discussion-based learning
• Brainstorming, problem statement, and cost-benefit assignments
• A capstone-aligned case study presentation
• Live Zoom office hours with the instructor

Decide with clarity, ethics, and confidence.