$99
Online - self-paced
8 Hours to complete
Overview
In today’s workplace, leaders must do more than manage tasks — they must build genuine connections. Building Relationships with Communication, led by Dr. Elissa Adame of ASU’s Hugh Downs School of Human Communication, helps professionals balance task effectiveness with relational appropriateness. Through interactive lessons, reflection exercises, and real-world scenarios, you’ll learn how to improve team morale, deepen trust, and promote openness — ultimately driving better performance through stronger relationships.
Key Benefits
- Improve communication for deeper workplace trust
- Learn to coach with empathy and accountability
- Build rapport with colleagues and teams
- Foster a culture of openness and collaboration
- Enhance leadership through balanced communication
What’s Included
- Strategies to balance task focus with relationship-building
- Tools for giving compassionate, constructive feedback
- Techniques for sharing vulnerability to build trust
- Practical examples for cultivating workplace empathy
- Exercises on implementing the “double hey” approach to deeper conversations
Course Modules
Certificate programs
This course is a part of the following certificate programs:
Who this course is designed for
- New and experienced managers seeking better team dynamics
- HR and team leads aiming to build inclusive cultures
- Professionals looking to enhance coaching and mentorship skills
- Anyone interested in leadership, communication, or emotional intelligence
- Individuals committed to cultivating healthier workplace relationships
Outcomes
By the end of this course, you’ll be able to:
- Identify and improve your leadership communication style
- Build rapport and trust with teammates through authentic interaction
- Foster a workplace culture of openness and compassion
- Balance task completion with emotional support
- Apply practical tools for coaching and relationship-building
Practical skills you will develop
This program equips learners with vital skills to thrive in today's complex workforce. Key skills include:
Connect with our team
Complete a brief form to get program recommendations and answers to your questions.