Medical and Health Services Managers
Business, Management and AdministrationO*NET 11-9111.00United States
Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
- Median annual earnings
- $122,218
- Projected change
- +24.8%
- Typical education
- Bachelor's degree
- Employment
- 628.45K jobs
50th percentile, United States
2025 to 2035
46.4% of the workforce
Growing to 784.59K by 2035
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These courses and certificates are connected through catalog career relationships and Lightcast skill tags.
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The work
What medical and health services managers do
Tasks reported for this occupation, ordered by how often they come up in the role.
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
- Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
- Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
- Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Direct or conduct recruitment, hiring, and training of personnel.
- Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
- Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
- Establish objectives and evaluative or operational criteria for units managed.
- Develop and implement organizational policies and procedures for the facility or medical unit.
- Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
- Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
- Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
- Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
- Develop instructional materials and conduct in-service and community-based educational programs.
Pay and outlook
What the job pays and where it is heading
Annual earnings range
Reported earnings by percentile, United States
- 10th percentile
- $71,795
- 25th percentile
- $93,047
- 50th percentile
- $122,218
- 75th percentile
- $164,839
- 90th percentile
- $225,440
The gold marker shows the median. Half earn more than $122,218 and half earn less.
Employment outlook
2025 to 2035 projection
+24.8%much faster than average
2025628,450 jobs
2035 projected784,589 jobs
156,139 more positions over the decade, before replacement hiring.
Preparation
Education levels
What people currently working in the career hold. These are not entry requirements.
- Bachelor's degree
- 46.4%
- Master's or Professional degree
- 25%
- Associate degree
- 10.7%
- Certificate
- 7.1%
- High school diploma or less
- 3.6%
- Some college
- 3.6%
- Doctoral degree or more
- 3.6%
Skills
Skills employers ask for
Technical skills appearing most often in job postings for this occupation.
How the work gets done
Core competencies
Broad capabilities associated with strong performance in this occupation.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Speaking
- Talking to others to convey information effectively.
- Reading Comprehension
- Understanding written sentences and paragraphs in work-related documents.
- Management of Personnel Resources
- Motivating, developing, and directing people as they work, identifying the best people for the job.
- Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Time Management
- Managing one's own time and the time of others.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Coordination
- Adjusting actions in relation to others' actions.
- Persuasion
- Persuading others to change their minds or behavior.
- Instructing
- Teaching others how to do something.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Negotiation
- Bringing others together and trying to reconcile differences.
- Systems Evaluation
- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Service Orientation
- Actively looking for ways to help people.
- Operations Analysis
- Analyzing needs and product requirements to create a design.
- Systems Analysis
- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
In the market
Job titles and employers
Recent job postings in United StatesCommon job titles
- 01Directors of Nursing12,515 postings
- 02Patient Care Coordinators10,338 postings
- 03Pharmacy Managers8,293 postings
- 04Medical Directors5,683 postings
- 05Care Coordinators4,283 postings
- 06Clinical Supervisors4,077 postings
- 07Patient Services Coordinators3,632 postings
- 08Medical Directors/Physicians3,481 postings
- 09Directors of Rehabilitation3,466 postings
- 10Board Certified Behavior Analysts3,457 postings
- 11Patient Coordinators3,412 postings
- 12Pharmacy Operations Managers3,224 postings
- 13Clinical Directors2,934 postings
- 14Care Managers2,835 postings
- 15Patient Access Coordinators2,165 postings
- 16Treatment Coordinators2,109 postings
- 17Clinical Managers2,086 postings
- 18Laboratory Managers2,048 postings
- 19Health Unit Coordinators2,019 postings
- 20Dental Treatment Coordinators1,894 postings
Top employers
- 01Walgreens Boots Alliance6,260 postings
- 02Merck & Co.4,326 postings
- 03CVS Health3,610 postings
- 04UnitedHealth Group3,278 postings
- 05Otsuka America2,557 postings
- 06Molina Healthcare2,538 postings
- 07Evolent2,237 postings
- 08Soliant Health2,181 postings
- 09HCA Healthcare2,133 postings
- 10DaVita1,881 postings
- 11Optum1,695 postings
- 12Centerwell Limited Partnership1,590 postings
- 13Cardinal Health1,574 postings
- 14Elevance Health1,552 postings
- 15Providence1,471 postings
- 16ChenMed1,459 postings
- 17Intermountain Health1,274 postings
- 18University Health1,171 postings
- 19AdventHealth1,141 postings
- 20Parexel1,139 postings
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