Loan Interviewers and Clerks
FinanceO*NET 43-4131.00United States
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
- Median annual earnings
- $50,099
- Projected change
- +0%
- Typical education
- High school diploma or less
- Employment
- 167.2K jobs
50th percentile, United States
2025 to 2035
42.8% of the workforce
Growing to 167.2K by 2035
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These courses and certificates are connected through catalog career relationships and Lightcast skill tags.
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The work
What loan interviewers and clerks do
Tasks reported for this occupation, ordered by how often they come up in the role.
- Verify and examine information and accuracy of loan application and closing documents.
- Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- Submit loan applications with recommendation for underwriting approval.
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
- File and maintain loan records.
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.
- Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
- Check value of customer collateral to be held as loan security.
- Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
- Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
- Answer questions and advise customers regarding loans and transactions.
- Present loan and repayment schedules to customers.
Pay and outlook
What the job pays and where it is heading
Annual earnings range
Reported earnings by percentile, United States
- 10th percentile
- $37,160
- 25th percentile
- $45,046
- 50th percentile
- $50,099
- 75th percentile
- $60,863
- 90th percentile
- $70,104
The gold marker shows the median. Half earn more than $50,099 and half earn less.
Employment outlook
2025 to 2035 projection
+0%average or slower
2025167,195 jobs
2035 projected167,196 jobs
1 more positions over the decade, before replacement hiring.
Preparation
Education levels
What people currently working in the career hold. These are not entry requirements.
- High school diploma or less
- 42.8%
- Bachelor's degree
- 38.3%
- Certificate
- 12.1%
- Associate degree
- 6.7%
- Some college
- 0.1%
Skills
Skills employers ask for
Technical skills appearing most often in job postings for this occupation.
How the work gets done
Core competencies
Broad capabilities associated with strong performance in this occupation.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking
- Talking to others to convey information effectively.
- Reading Comprehension
- Understanding written sentences and paragraphs in work-related documents.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Time Management
- Managing one's own time and the time of others.
- Mathematics
- Using mathematics to solve problems.
- Service Orientation
- Actively looking for ways to help people.
- Persuasion
- Persuading others to change their minds or behavior.
- Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Coordination
- Adjusting actions in relation to others' actions.
- Instructing
- Teaching others how to do something.
- Negotiation
- Bringing others together and trying to reconcile differences.
- Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Systems Analysis
- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Systems Evaluation
- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
In the market
Job titles and employers
Recent job postings in United StatesCommon job titles
- 01Loan Processors1,310 postings
- 02Mortgage Loan Processors1,192 postings
- 03Financial Specialists852 postings
- 04Finance Specialists605 postings
- 05Mortgage Processors454 postings
- 06Escrow Processors443 postings
- 07Financial Services Specialists386 postings
- 08Loan Officer Assistants347 postings
- 09Processors338 postings
- 10Financial Clearance Specialists314 postings
- 11Closing Specialists299 postings
- 12Loan Assistants279 postings
- 13Commercial Loan Processors274 postings
- 14Title Processors242 postings
- 15Escrow Assistants229 postings
- 16Consumer Loan Processors228 postings
- 17Financial Operations Specialists226 postings
- 18Mortgage Closers224 postings
- 19Loan Closers222 postings
- 20Post Closing Specialists219 postings
Top employers
- 01Carrington548 postings
- 02Anywhere Real Estate423 postings
- 03Robert Half399 postings
- 04TEKsystems312 postings
- 05Pearson Education266 postings
- 06CrossCountry Mortgage257 postings
- 07Guild Mortgage Company241 postings
- 08GE Aerospace213 postings
- 09First American Financial192 postings
- 10Royal Bank of Canada190 postings
- 11L3Harris Technologies152 postings
- 12Insight Global150 postings
- 13Synovus142 postings
- 14Citigroup115 postings
- 15JPMorgan Chase108 postings
- 16Vylla Title108 postings
- 17M&T Bank107 postings
- 18Randstad104 postings
- 19Wells Fargo100 postings
- 20Deloitte98 postings
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