Gambling Surveillance Officers and Gambling Investigators

Law, Public Safety, Corrections and SecurityO*NET 33-9031.00United States

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment.

COMING SOON See related ASU learning

Median annual earnings: $43,352
Projected change: +3.9%
Typical education: High school diploma or less
Employment: 8.43K jobs

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Build the skills

ASU learning related to this career

These courses and certificates are connected through catalog career relationships and Lightcast skill tags.

The work

What gambling surveillance officers and gambling investigators do

Tasks reported for this occupation, ordered by how often they come up in the role.

Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Develop and maintain log of surveillance observations.
Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
Review video surveillance footage.
Act as oversight or security agents for management or customers.
Supervise or train surveillance observers.

Pay and outlook

What the job pays and where it is heading

Annual earnings range

Reported earnings by percentile, United States

10th percentile: $32,661
25th percentile: $36,231
50th percentile: $43,352
75th percentile: $49,287
90th percentile: $62,226

The gold marker shows the median. Half earn more than $43,352 and half earn less.

Employment outlook

2025 to 2035 projection

+3.9%average or slower

20258,426 jobs

2035 projected8,754 jobs

328 more positions over the decade, before replacement hiring.

Preparation

Education levels

What people currently working in the career hold. These are not entry requirements.

High school diploma or less: 86.3%
Certificate: 5.9%
Associate degree: 5.1%
Some college: 2.7%

Skills

Skills employers ask for

Technical skills appearing most often in job postings for this occupation.

Law Enforcement
Lifting Ability
Internal Controls
First Aid
Patrolling
Casino Security
Crowd Control
Two-Way Radios
Good Driving Record
Cardiopulmonary Resuscitation (CPR)
Security Management
Flashing (Weatherproofing)
Defensive Tactics
Property Damage
Customer Complaint Resolution
Guest Relations
Alarm Devices
Conflict Resolution
Regulatory Compliance
General Mathematics

How the work gets done

Core competencies

Broad capabilities associated with strong performance in this occupation.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Speaking: Talking to others to convey information effectively.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Instructing: Teaching others how to do something.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Time Management: Managing one's own time and the time of others.
Coordination: Adjusting actions in relation to others' actions.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Service Orientation: Actively looking for ways to help people.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Persuasion: Persuading others to change their minds or behavior.
Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Negotiation: Bringing others together and trying to reconcile differences.
Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

In the market

Job titles and employers

Recent job postings in United States

Common job titles

01Security Officers1,126 postings
02Casino Security Officers153 postings
03Security Guards72 postings
04Security Officers/Drivers37 postings
05Armed Security Officers36 postings
06Security Ambassadors36 postings
07Air Interdiction Agents35 postings
08Unarmed Security Guards29 postings
09Unarmed Security Officers28 postings
10Emergency Medical Technician Security Officers27 postings
11Security Bike Patrol Officers24 postings
12Officers22 postings
13Public Safety Officers16 postings
14EMTs / Security Officers14 postings
15IT Security Officers14 postings
16Safety Officers14 postings
17Graveyard Assistants12 postings
18School Security Officers12 postings
19Security Agents12 postings
20Security Screeners12 postings

Top employers

01Caesars Entertainment112 postings
02Delaware North54 postings
03Churchill Downs48 postings
04Boyd Gaming36 postings
05French Lick Resort36 postings
06United States Department of Homeland Security35 postings
07Ballys Hotel & Casino33 postings
08Pacific Security32 postings
09Choctaw Nation Of Oklahoma31 postings
10Choctaw Nation Headstart26 postings
11Cherokee Nation22 postings
12Four Winds Casino & Resort20 postings
13Penn Entertainment19 postings
14Seneca Gaming Corporation17 postings
15Turning Stone Enterprises16 postings
16Colville Gaming15 postings
17DraftKings14 postings
18Hollywood Casino Toledo14 postings
19Desert Diamond Casino13 postings
20Landry's13 postings

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