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First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

Human ServicesO*NET 39-1014.00United States

Directly supervise and coordinate activities of entertainment and recreation related workers.

COMING SOON See related ASU learning
Median annual earnings
$48,526

50th percentile, United States

Projected change
+8.7%

2025 to 2035

Typical education
Bachelor's degree

34.5% of the workforce

Employment
106.62K jobs

Growing to 115.95K by 2035

Explore this career by location

Compare nationwide estimates with state or county job-market data.

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Build the skills

ASU learning related to this career

These courses and certificates are connected through catalog career relationships and Lightcast skill tags.

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The work

What first-line supervisors of entertainment and recreation workers, except gambling services do

Tasks reported for this occupation, ordered by how often they come up in the role.

  • Analyze and record personnel or operational data and write related activity reports.
  • Apply customer feedback to service improvement efforts.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Collaborate with staff members to plan or develop programs of events or schedules of activities.
  • Direct or coordinate the activities of entertainment and recreation related workers.
  • Furnish customers with information on events or activities.
  • Inform workers about interests or special needs of specific groups.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Meet with managers or other supervisors to stay informed of changes affecting workers or operations.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Participate in continuing education to stay abreast of industry trends and developments.
  • Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Recruit and hire staff members.
  • Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.
  • Take disciplinary action to address performance problems.
  • Train workers in proper operational procedures and functions and explain company policies.

Pay and outlook

What the job pays and where it is heading

Annual earnings range

Reported earnings by percentile, United States

10th percentile
$34,709
25th percentile
$39,361
50th percentile
$48,526
75th percentile
$62,293
90th percentile
$79,137

The gold marker shows the median. Half earn more than $48,526 and half earn less.

Employment outlook

2025 to 2035 projection

+8.7%faster than average
2025106,619 jobs
2035 projected115,947 jobs

9,328 more positions over the decade, before replacement hiring.

Preparation

Education levels

What people currently working in the career hold. These are not entry requirements.

Bachelor's degree
34.5%
High school diploma or less
26.9%
Certificate
21.9%
Associate degree
16.7%

Skills

Skills employers ask for

Technical skills appearing most often in job postings for this occupation.

  • Lifeguarding
  • Merchandising
  • Lifting Ability
  • Customer Complaint Resolution
  • Swimming
  • Working With Children
  • Influencing Without Authority
  • Inventory Management
  • First Aid
  • Service Standards
  • Safety Standards
  • Point Of Sale
  • Operational Excellence
  • Marketing
  • Child Development
  • Health And Safety Standards
  • Disabilities
  • Retail Sales
  • Upselling
  • Customer Engagement

How the work gets done

Core competencies

Broad capabilities associated with strong performance in this occupation.

In the market

Job titles and employers

Recent job postings in United States

Common job titles

  1. 01Entertainment Supervisors789 postings
  2. 02Summer Camp Leaders666 postings
  3. 03Aquatics Supervisors557 postings
  4. 04Network Team Leads254 postings
  5. 05Camp Leaders205 postings
  6. 06Club Supervisors196 postings
  7. 07After School Program Leaders195 postings
  8. 08Day Camp Leaders178 postings
  9. 09Aquatics Leads173 postings
  10. 10Team Leads147 postings
  11. 11Sales Enablement Leads141 postings
  12. 12Aquatics Assistants116 postings
  13. 13Club Leaders102 postings
  14. 14Shift Supervisors84 postings
  15. 15Players Club Supervisors66 postings
  16. 16Unit Leaders59 postings
  17. 17Performance Managers57 postings
  18. 18Summer Day Camp Directors56 postings
  19. 19Activity Leaders49 postings
  20. 20Kids Club Supervisors48 postings

Top employers

  1. 01Walmart687 postings
  2. 02YMCA531 postings
  3. 03Colleyville Lifetime Fitness262 postings
  4. 04Woodcraft Rangers222 postings
  5. 05Sky Zone216 postings
  6. 06Life Time209 postings
  7. 07Circustrix149 postings
  8. 08Sam's Club93 postings
  9. 09Carowinds89 postings
  10. 10Starbucks80 postings
  11. 11Delaware North67 postings
  12. 12Aramark55 postings
  13. 13Walt Disney54 postings
  14. 14Great Wolf Resorts48 postings
  15. 15Compass Group45 postings
  16. 16Six Flags Entertainment Corporation39 postings
  17. 17Festival Fun Parks36 postings
  18. 18John Deere36 postings
  19. 19The Salvation Army34 postings
  20. 20Amf30 postings

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