Computer, Automated Teller, and Office Machine Repairers

ManufacturingO*NET 49-2011.00United States

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

COMING SOON See related ASU learning

Median annual earnings: $47,176
Projected change: −1.5%
Typical education: Associate degree
Employment: 76.54K jobs

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Build the skills

ASU learning related to this career

These courses and certificates are connected through catalog career relationships and Lightcast skill tags.

The work

What computer, automated teller, and office machine repairers do

Tasks reported for this occupation, ordered by how often they come up in the role.

Converse with customers to determine details of equipment problems.
Reassemble machines after making repairs or replacing parts.
Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
Advise customers concerning equipment operation, maintenance, or programming.
Align, adjust, or calibrate equipment according to specifications.
Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
Travel to customers' stores or offices to service machines or to provide emergency repair service.
Maintain parts inventories and order any additional parts needed for repairs.
Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
Operate machines to test functioning of parts or mechanisms.
Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
Test new systems to ensure that they are in working order.
Maintain records of equipment maintenance work or repairs.
Complete repair bills, shop records, time cards, or expense reports.
Install and configure new equipment, including operating software or peripheral equipment.
Analyze equipment performance records to assess equipment functioning.
Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
Assemble machines according to specifications, using hand or power tools and measuring devices.
Lay cable and hook up electrical connections between machines, power sources, and phone lines.
Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
Fill machines with toners, inks, or other duplicating fluids.
Train new repairers.

Pay and outlook

What the job pays and where it is heading

Annual earnings range

Reported earnings by percentile, United States

10th percentile: $33,553
25th percentile: $37,093
50th percentile: $47,176
75th percentile: $60,782
90th percentile: $79,805

The gold marker shows the median. Half earn more than $47,176 and half earn less.

Employment outlook

2025 to 2035 projection

−1.5%projected to decline

202576,535 jobs

2035 projected75,360 jobs

1,175 fewer positions over the decade, before replacement hiring.

Preparation

Education levels

What people currently working in the career hold. These are not entry requirements.

Associate degree: 33%
Certificate: 31%
High school diploma or less: 28.2%
Some college: 7.5%
Bachelor's degree: 0.4%

Skills

Skills employers ask for

Technical skills appearing most often in job postings for this occupation.

Field Service Management
Lifting Ability
Good Driving Record
Technical Support
Preventive Maintenance
Electronics
Mechanical Aptitude
Hand Tools
HVAC
Safety Standards
Power Tool Operation
Technical Issues
Plumbing
Chemistry
Automation
Personal Protective Equipment
Test Equipment
Equipment Repair
Machinery
Electrical Systems

How the work gets done

Core competencies

Broad capabilities associated with strong performance in this occupation.

Repairing: Repairing machines or systems using the needed tools.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Troubleshooting: Determining causes of operating errors and deciding what to do about it.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Time Management: Managing one's own time and the time of others.
Speaking: Talking to others to convey information effectively.
Equipment Selection: Determining the kind of tools and equipment needed to do a job.
Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Equipment Maintenance: Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Operations Monitoring: Watching gauges, dials, or other indicators to make sure a machine is working properly.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Coordination: Adjusting actions in relation to others' actions.
Service Orientation: Actively looking for ways to help people.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Installation: Installing equipment, machines, wiring, or programs to meet specifications.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

In the market

Job titles and employers

Recent job postings in United States

Common job titles

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18Advanced Services Engineers105 postings
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20Lead Field Service Engineers81 postings

Top employers

01Aerotek442 postings
02Danaher363 postings
03Actalent358 postings
04Applied Materials331 postings
05Tesla292 postings
06Thermo Fisher Scientific280 postings
07Honeywell International259 postings
08Suburban Propane258 postings
09Guitar Center Stores240 postings
10Siemens225 postings
11GE Healthcare217 postings
12GPAC203 postings
13United Site Services193 postings
14ADT Security Services191 postings
15Power Home Remodeling187 postings
16Monro Auto Service and Tire Centers155 postings
17Ferrellgas150 postings
18Insight Global148 postings
19FedEx138 postings
20Patterson Companies135 postings

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